Dosing system complaints prompt recall of grape Infants’ Tylenol

Recall date:February 16, 2012
Product Category: Medicine

recall of grape Infants’ Tylenol

McNeil Consumer Healthcare announced that it has recalled 7 lots of Infants' TYLENOL® Oral Suspension 1 oz, Grape distributed in the United States from wholesalers and retailers after receiving complaints from consumers related to the SimpleMeasure™ dosing system.

McNeil created SimpleMeasure™ which includes a dosing syringe that makes it easier to measure an appropriate dose and a protective cover or “flow restrictor” on the bottle opening to restrict the flow of medicine. In addition, the flow restrictor is an added safety feature designed to help prevent accidental ingestions that can occur if young children get into medicines not kept out of their reach.

The system works by pushing the dosing syringe into the flow restrictor, then turning the bottle up-side-down and using the syringe to draw the correct dose. This design is new. A small number of reports were received in which the flow restrictor was pushed into the bottle when inserting the syringe. As a result, the company took the precautionary step of voluntarily recalling the product from wholesalers and retailers. Parents can continue to use Infants’ TYLENOL® provided the flow restrictor at the top of the bottle remains in place. If the flow restrictor is pushed into the bottle, parents and caregivers should not use the product.


This recall involves the products listed below:

Product Name

Lot Numbers

UPC Code

Infants' TYLENOL® Oral Suspension 1oz. Grape

BIL0U00, BIL0V00, BIL3500, BJL2D00, BJL2E00, BJL2T00, BJL2U00


Children’s TYLENOL® is intended for children two years of age and older. It is dosed differently, squeezing the liquid through a flow restrictor into a dosing cup; it is not impacted by today’s actions.

What can you do and whom to contact

  • Consumers can request a refund by visiting or contacting McNeil at 1-888-222-6036 (Monday-Friday 8 a.m. to 8 p.m. Eastern Time; Saturday-Sunday 9 a.m. to 5 p.m. Eastern Time).
  • Parents and caregivers with any health questions or concerns should contact their healthcare provider and visit for additional information.
  • We will be more than glad if you leave your comments in the box below.

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